Matter management software (also known as legal matter management software) is software which manages all activities that relate to legal practice. Matter management software brings its users automation and control throughout a legal matter’s full life cycle, and it’s managed from a central dashboard via workflows. Matter management solutions support all legal matters and their benefits of increased efficiency and boosting profits are well reported. But what other hidden benefits can matter management software provide? Let’s take a look at the top five.
1. It Standardises Processes
When processes are standardised it has a positive ripple effect across the whole legal firm. Matter management software, at its core, creates a standardised and systematic approach to the process of recording matter activity. This empowers users to meet deadlines, store all documentation securely and accurately, and have more efficient operational processes. More predictable, standardised processes lead to a more calm and consistent legal operation overall.
2. It Provides Email Integration
Effective matter management software has to provide seamless integration with your email provider. This makes all work relating to the legal matter as integrated and organised as it can be. Lateral’s matter management software boasts full Microsoft Integration, so that users can open up documents and emails and save back to the cases they are working on in a seamless way. And Lateral’s matter management software auto-indexes and classifies the content of all your documents, emails and files. Lateral also integrates with SharePoint (including file storage integration) and Microsoft Office 365, including Microsoft Excel.
3. It Improves Customer Service
Leading matter management software provides a firm’s clients with access to a self-service portal where they can keep up to date with their matter. Automated notifications, powered by artificial intelligence and workflow automations, ensure communication channels thrive. This improves client service and boosts productivity.
4. It Improves Compliance
Today the demands of regulatory compliance are becoming an increasing burden on law firms. When it comes to the complaint maintenance and retention of of records and correspondence, matter management software is the perfect tool for the complicated legislative landscape. Matter management software guarantees compliance.
5. It Improves Security
Another hidden benefit of matter management software relates to security. You need to manage your legal matters and contacts in one secure location that is robust and has the highest security protection available. Matter management software can form the foundation of an holistic approach to Data Loss Prevention, allowing more control over how files are accessed and dispersed. The software’s security features and protocols could save you from a catastrophic data breach. Lateral Technology uses Amazon Web Services servers, which boast world-best practices for data security.
With a successful, growing law firm comes the need for greater technology and more efficient digital operations. Whether it be case management software, matter management software, or document storage solutions for your law firm, Lateral’s highly flexible and cloud-based automated software can meet your precise needs. Schedule a call with us today.