CUBS Retiring? Here’s Your 2025 Migration Checklist...

CUBS Retiring? Here’s Your 2025 Migration Checklist...

With the sunset of the CUBS collections platform set for the end of 2025, many organizations face a strategic decision: migrate early and gain control over the transition, or risk being caught in a last-minute rush that jeopardizes operations, compliance, and continuity.

Whether you’ve relied on CUBS for years or inherited it as part of an older system stack, this transition presents an opportunity to rethink how collections technology supports your workflows—not just replace one system with another.

The Power of a Decision Engine in Streamlining Business Processes

The Power of a Decision Engine in Streamlining Business Processes

Modern organizations are built on decisions. Every customer interaction, internal approval, or compliance check hinges on a choice—often repeated thousands of times a day. As companies grow and processes scale, making those decisions consistently, accurately, and efficiently becomes a serious operational challenge.

Enter the decision engine: a powerful tool that allows businesses to automate logic-based decisions across workflows, applications, and departments—without losing control or oversight.

Ensuring Data Security and Privacy with ISO 27001 Certification

Ensuring Data Security and Privacy with ISO 27001 Certification

In a digital-first world, data security and privacy are no longer IT concerns—they're board-level priorities. For organizations that handle sensitive information, especially in industries like finance, healthcare, and collections, demonstrating a commitment to security is not just good practice—it’s a critical trust signal.

That’s where ISO 27001 certification comes into play.

Modernizing Banking Infrastructure in North America: The Shift Toward Composable Platforms

Modernizing Banking Infrastructure in North America: The Shift Toward Composable Platforms

The banking landscape in North America is undergoing a period of accelerated evolution. In both Canada and the United States, financial institutions are facing heightened competition, shifting customer expectations, and an increasingly complex regulatory environment. As banks and credit unions reassess their technology roadmaps, many are beginning to pivot away from monolithic legacy systems and toward more modular, composable architectures. At the heart of this transition is the growing interest in modern platforms like Lateral.

Why Credit Unions Are Choosing Lateral Technology

Why Credit Unions Are Choosing Lateral Technology

In a rapidly evolving financial landscape, credit unions face unprecedented pressure to modernize their operations, enhance member experiences, and ensure regulatory compliance — all while maintaining their community-first ethos. The choice of technology partner is no longer a peripheral decision; it is central to the long-term resilience and growth of every credit union. Lateral Technology stands uniquely positioned to empower credit unions across the United States, Canada, Ireland, Australia and elsewhere with an advanced, future-ready platform.

Why Lateral Technology Is The Smart Choice For CUBS Users

Why Lateral Technology Is The Smart Choice For CUBS Users

If you’re a user of Columbia Ultimate Business Systems (CUBS), you may be evaluating where to move to next after having your hand forced, along with wondering how to enhance your collections capabilities. Lateral Technology offers a smart future-proofed solution that provides seamless migration from CUBS while delivering enhanced features and tools to support modern collections.

How Much More Efficient Can Law Firms Become Through the Implementation of a CRM?

How Much More Efficient Can Law Firms Become Through the Implementation of a CRM?

In today’s competitive and fast-paced legal environment, law firms face increasing pressure to operate more efficiently, provide exceptional client service, and maintain strong relationships with their clients. This is where a Customer Relationship Management (CRM) system can make a transformative impact. Traditionally, CRMs have been widely adopted in industries such as sales and marketing. However, law firms are starting to realize the immense value these systems can offer in streamlining operations, improving client interactions, and increasing overall efficiency. Let’s explore how law firms can become more efficient through the implementation of a CRM.

Top 10 Debt Collection Software Trends for Credit Unions in 2024

Top 10 Debt Collection Software Trends for Credit Unions in 2024

As we navigate through 2024, the landscape of debt collection continues to evolve, driven by technological advancements and shifting regulatory frameworks. Credit unions, known for their member-centric approach, must stay abreast of these trends to ensure efficient and compliant debt recovery processes. Here are the top 10 debt collection software trends that credit unions should watch in 2024.

How First Party Collectors Can Leverage Technology for Better Debt Recovery

How First Party Collectors Can Leverage Technology for Better Debt Recovery

First-party collectors, such as those managing car loans or hospital debts, face unique challenges in their efforts to recover outstanding payments. As technology continues to advance, it presents new opportunities for these collectors to enhance their efficiency and effectiveness. Here are several ways in which first-party collectors can leverage technology for better debt recovery.

The Rise of Omnichannel Strategies in Debt Collection: Insights for First-Party Collectors

The Rise of Omnichannel Strategies in Debt Collection: Insights for First-Party Collectors

In the rapidly evolving debt collection landscape, one of the most significant shifts is the rise of omnichannel strategies. For first-party collectors—whether in industries like healthcare, auto finance, utilities, banks or credit unions—this approach represents a major shift in how they connect with and engage debtors. Gone are the days when a single channel, such as phone calls or letters, was the primary mode of communication.

Top Five Ways to Improve Your Collections Efforts and Boost Credit Control

Top Five Ways to Improve Your Collections Efforts and Boost Credit Control

It’s a challenging time for small businesses. More than £75 billion has been borrowed by businesses through Covid loan schemes, and many are now standing on a cliff-edge as the governmental COVID-19 support winds down. Managing the impact of late payments and corresponding debt collection efforts is now a way of life for the thousands of UK small business and local councils, so here are the top five ways to improve collections efforts and boost your credit control.

The Digitisation of Debt: What is Open Banking?

The Digitisation of Debt: What is Open Banking?

You’ve probably heard of open banking, but understanding it in precise detail can be challenging. Open banking provides banks and lenders with access to consumers’ data, as long as they consent. Regulated by the Financial Conduct Authority (FCA), the aims of open banking are to give consumers increased power over their investments and it also empowers lenders to provide for specific services, tailored to their needs. As a relatively new financial service, open banking has huge implications for debt recovery and debt collection processes.

5 Ways AI Can Help Local Councils and Government Agencies With Cybersecurity

5 Ways AI Can Help Local Councils and Government Agencies With Cybersecurity

The work of government agencies and local councils is more important than ever before. But with the rise of remote working and digital communications in the era of COVID-19, managing cyber risk has risen to the top of the priority list. But there’s good news. Artificial Intelligence (AI) is changing everything about cyber security for the better. As Forbes Magazine explains, AI is “the new cybersecurity sheriff”.