Lateral builds next generation Debt Recovery and Debt Collection Software providing business automation tools for organisations of all sizes.

 
 
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“Time is more value than money.

You can get more money, but you

cannot get more time.”

Jim Rohn

 
 

WE PROTECT YOUR MOST VALUABLE ASSET – TIME

A system that covers the entire collections cycle from introduction message to final payment demands that allows dedicated Debt Recovery and Debt Collection Teams to be split by client or product type to concentrate maximum agent experience and knowledge.

After years working in the industry the software has developed to include automated payment phone lines, SMS text payments, online via web portal and via bar coded letters with all collection activities and results viewed in real-time via our secure Client online access

 
 

THE LATERAL DIFFERENCE


Automated everything

Automated customer contact covering the entire collections cycle from introduction message to final payment demands.

Payment Options

24/7 payment methods available to all debtors including automated phone, SMS, web portal and via bar coded letters.

CONTROL letters, calls and text

Use automated workflow and decisions to pick the best communication methods to deliver results.

Team Management

Collection Teams split by client or product type to concentrate maximum agent experience and knowledge.

Client Communications

All collection activities and results achieved can be communicated and viewed in real-time via a secure online Client portal.

Adaptable workflow generator

Adapt and switch strategies across cases, geographical locations, debt types to continually improve performance.

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Lateral has allowed us to triple our case load without increasing any staff. Without it, we would need twice as many people doing manual processes.

David Asker, The Sheriffs Office

FEATURES AND BENEFITS

Account segmentation

Integrates with merchant account

Integrates with 3rd party suppliers

Compatible dialler technology

Innovative telecommunications

ISO 27001 certification

Import/export unlimited cases

No hosting or hardware fees

no long term contract

FCA and MOJ compliant



 

Get in touch today to find out what makes us different.

 

GET IN TOUCH / BOOK A DEMO

Use the form below or give us a ring on +44 (0)1242 696413

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