next generation, Cloud-Based Government & Local Authority Debt Software…
Lateral provides automated recovery tools for government bodies and local authorities of all sizes.
“Time is more value than money.
You can get more money, but you
cannot get more time.”
Jim Rohn
AN ULTRA-FLEXIBLE COLLECTION SYSTEM…
LATERAL has been engineered as an ultra-flexible collection software system for council tax debt recovery and local authority debt recovery. Built on advanced workflow automation and omni-channel VoIP and telephony solutions, LATERAL is designed to cover the entire debt lifecycle, from invoice generation through to final settlement. This means government and local authorities can pursue debt recovery with confidence and efficiency, thereby maximising their productivity.
LATERAL have a commitment to fair debt collecting practices, which is of paramount importance to government and local authorities. Our council tax debt recovery software has proudly boasted ISO 27001 Certification since 2013, which truly reflects the objectives and values of our company. As your proxy we focus on the pursuit of your productivity, whilst also preserving your integrity and your relationship to your local community. Our software is advanced and accurate.
GOVERNMENT & LOCAL AUTHORITY SOFTWARE - THE LATERAL DIFFERENCE…
Real-time Information
Improve credit control decisions by integrating data from credit reference agencies or other web services with your accounting or ERP data. Inform other employees about credit control status changes via email, SMS or a CRM account record update.
Letters
Automate the creation and delivery of letters or electronic communications around your ideal process through our credit control platform.
Credit Limits
Establish workflow automation processes so that all decision makers are consulted before key clients are placed on hold, receive a credit control communication or have their credit limit amended.
Instant Oversight
Monitor and enforce credit control procedures without committing valuable employee resources.
Lateral has decreased our average days of debt outstanding by 2 days and 10% in just six months.
Nigel Ross, Corporate and Legal
FEATURES & BENEFITS…
Automatic letters, email or texts
Log in from anywhere in the world
Compatible with MOST accounting software
Create your own workflows
Status changes via email, SMS or CRM
Reduce average days debt outstanding
Improve cash-flow
Dispute manager
Cost and time efficiency
CRM for credit controllers
LATERAL’S software for government and local authorities provides its users with a raft of innovative features, such as industry leading case management tools, VoIP and telephony solutions, and advanced workflow automation - all are highly customisable and built to suit your specific needs. We also integrate with TCN’s leading cloud-based SMS technology, which is a highly-effective communication tool.