COLLECT iq - Overview

 
 
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Debt recovery system

CollectIQ is lateral’s in-house, proven debt recovery system for automating and tracking business processes. It includes the ability to have custom fields and manual or automated workflows with text, email, and letter templates. It also includes a financial system for managing fees, commissions and many other customisable fields.

Service features

  • Multiple Case Types

  • Intelligent Workflows

  • Bulk Processing

  • Powerful Reporting

  • Document Management

  • User Permissions

  • Email, Letter, Texting integrated

  • Automated workflows

  • Ability to create forms and new data types

  • Custom Fields and Tags

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Service benefits

  • Manage Cases more efficiently by streamlining your business process

  • Less clicks and scrolling - optimised user experience

  • Less time to train staff - easy to learn

  • Companion app available along with field service management

  • Integrates with 3rd-party systems easily