We Protect Your most valuable asset… TIME

Time is the one commodity we can never get more of and at Lateral, we believe humans should spend their time doing – well, put simply – things computers can’t do.

We make business operations more efficient for countless businesses, government bodies, law offices and organizations across the world by automating more of the manual tasks and improving usability to minimize the time when your operators need to dive into the system.


One system, many uses…

Lateral offers next generation CRM and Case Management Software focused on serving Legal, Government, Finance, Contact Center and Collections Departments and organizations.


  • Workflow Automation

Help streamline processes with our consultants for credit control, debt recovery and enforcement.

  • CRM

Manage customers with custom fields and workflows that adapt to the way you work.

  • Credit Control

Collect invoices faster with automated reminders that adapt to sensitive customer requirements.

  • Case Management

Matter management with legal workflows that automate and improve efficiency.

  • Customer Communications

Smarter ways to make contact with Two-way SMS, Telephony Integrations and letter decision engine.

  • Debt Recovery

Automate and streamline existing and new debt recovery with FCA and MOJ compliant processes


“Lateral has allowed us to triple our case load without increasing any staff.”

David Asker, The Sheriffs Office


The Lateral Difference…

  • Secure, Private cloud technology

  • Local installation options

  • 24/7 uk based help desk

  • ISO CERTIFIED 27001 since 2013

  • Commitment to usability design

  • Powerful Decision Engine

  • 256 BIT SSL SECURITY

  • 99.99% Service Availability


Latest Announcements & Industry News…


“Time is more value than money.

You can get more money, but you

cannot get more time.”

Jim Rohn

Using using A/B testing and Machine Learning, Lateral becomes your process optimization partner.

Get in touch to find out how Lateral could save your organisation time & money by streamlining your business processes.