Lateral builds next generation Debt Recovery and Debt Collection Software providing business automation tools for organisations of all sizes.
“Time is more value than money.
You can get more money, but you
cannot get more time.”
Jim Rohn
WE PROTECT YOUR MOST VALUABLE ASSET – TIME
A system that covers the entire collections cycle from introduction message to final payment demands that allows dedicated Debt Recovery and Debt Collection Teams to be split by client or product type to concentrate maximum agent experience and knowledge.
After years working in the industry the software has developed to include automated payment phone lines, SMS text payments, online via web portal and via bar coded letters with all collection activities and results viewed in real-time via our secure Client online access
THE LATERAL DIFFERENCE
Automated everything
Automated customer contact covering the entire collections cycle from introduction message to final payment demands.
Payment Options
24/7 payment methods available to all debtors including automated phone, SMS, web portal and via bar coded letters.
CONTROL letters, calls and text
Use automated workflow and decisions to pick the best communication methods to deliver results.
Team Management
Collection Teams split by client or product type to concentrate maximum agent experience and knowledge.
Client Communications
All collection activities and results achieved can be communicated and viewed in real-time via a secure online Client portal.
Adaptable workflow generator
Adapt and switch strategies across cases, geographical locations, debt types to continually improve performance.
Lateral has allowed us to triple our case load without increasing any staff. Without it, we would need twice as many people doing manual processes.
David Asker, The Sheriffs Office
FEATURES AND BENEFITS
Account segmentation
Integrates with merchant account
Integrates with 3rd party suppliers
Compatible dialler technology
Innovative telecommunications
ISO 27001 certification
Import/export unlimited cases
No hosting or hardware fees
no long term contract
FCA and MOJ compliant
Get in touch today to find out what makes us different.
GET IN TOUCH / BOOK A DEMO
Use the form below or give us a ring on +44 (0)1242 696413