Lateral is thrilled to announce that it will be supplying C & L Collections (Corporate and Legal Collections) with automated debt collection workflows.

Lateral Co-Founder, Ian McManus, is excited about the partnership:

“It’s with great pride that we announce this new working relationship with C & L Collections. They’re one of the most successful debt recovery teams around. Lateral stand proudly at the forefront of innovation in the debt collection automation, and we’re delighted that C & L have selected us as their partner of choice”.

The partnership is founded on Lateral’s experience of delivering the best debt recovery platforms and management solutions in the industry. For over 10 years Lateral has been a leader in automated debt collection and debt recovery software, supplying organisations of all sizes with a raft of software features including client management, compliance management, and omni-channel communications. Their software remains the most robust and reliable debt collection management system available.  Ian continues: “Lateral’s automated workflows are the result of our vast debt collection experience, combined with the most recent technologies and best practice approaches”. 

Lateral is well known for their “automated everything” approach. From first customer contact, through the entire debt recovery cycle to final payment demands. The software is bespoke, and tailored to every organisation’s specific needs. It has been engineered using AI and machine learning, so its tasks are easily automated and users save time and money, particularly when it comes to labour costs. Lateral’s easy-to-use, cloud-based recovery solution can be accessed from anywhere in the world.

About C & L Collections

C & L Collections is part of the C & L Group of Companies and has one of the largest and most successful debt recovery teams within the West London area. The company are proudly ranked in the top band for our pre and post recovery solutions within the UK. C & L’s recovery and trace team represents a large base of blue chip companies and household names across a broad range of sectors.

Their clients range from Insurance Companies, Banks, Building Societies, Housing Associations, Credit Unions, to professional services, and Commerce. The C and L team comprises of recovery specialists whose entire focus is on treating customers fairly while maintaining the highest ethical standards in recovering money owed. In addition to this C and L Collections is PCI and DSS compliant and also holds ISO9001 and ISO27001 accreditation and is a full member of the Credit Services Association and is Fully FCA Regulated.

About Lateral

Founded in 2009 in Cheltenham UK, Lateral is one of the most flexible, simple and scalable debt recovery and debt collection platforms on the market. Their cloud-based software runs on machine learning and artificial intelligence to streamline every phase of the debt collection and debt recovery process. Lateral’s fully automated workflow processes integrate advanced omni-channel communications (including SMS, WhatsApp, Email and Chat). Get in touch to learn how Lateral can shape the future success of your organisation.